The Agile Scaleup

Uber’s Prediction; Economic Outlook; Apple Does it Again; Streaming LIVE ScaleUp Summit

Hello ScaleUps, 

Hope it’s been a productive and purposeful week. Here are some insights/opportunities to help you outlearn/outthink the competition.

CEO Boot Camp Open Seat --
One of the CEOs signed up for the June 4 – 7 Boot Camp needs to postpone if anyone would like to take his seat. Aug 20 – 23 (Estes Park, CO), is the next CEO Boot Camp (4 of 7 seats open).

Fortune 500 2019 --
Released yesterday, Walmart, Exxon Mobile, Apple, Berkshire Hathaway, and Amazon made the top 5 of the Fortune 500 list. Average revenue/employee of the 500 is $477,351, roughly 4x mid-sized firms; and profit/employee averaged $38,327. The average profitability was 8.0%, up from 6% last year. And once again, Apple’s profit/employee of $450,992 was almost equal to the other 499’s revenue/employee! Amazing!! Find a firm on the list, in your related industry, and see how you compare (Laureate Education is one I track).

CEO Sentiment Good Sign for Economy --
People are not logical, they are psychological (which is why we get pricing and compensation so wrong – but that’s for a later post). That’s why it’s important to pay attention to what the Fortune 500 CEOs are thinking. Alan Murray of Fortune reported yesterday:

61% of Fortune 500 CEOs think the economy will stay the same over the next 12 months; only 21% think it will get worse. And slightly over half think a recession won’t hit in the next two years. 76% think the Federal Reserve has been “just right” in its conduct of monetary policy. And 74% say the U.S. remains the best region for them to invest over the next two years (for a decade they said China)

And with an expected $88-trillion-dollar global economy this year, up from $34 trillion at the turn of the Century, if you can’t make a million or a billion, it’s your fault.

Why 4x Rev/Emp over Mid-Market Firms? --
It seems crazy that these “elephants” would be almost 4x more efficient in generating revenue per employee vs. the “gazelles.” Why? People, Pricing, and Process. First, they are able to attract top talent and have corporate universities to train them (smart talent vs. cheap labor). Second, they have brand (strategy!) which gives them pricing power. And third, they focus on keeping their processes lean. When fully implemented, Scaling Up (Rockefeller Habits 2.0) does the same for mid-market firms. It’s why tracking Rev, and more importantly, Gross Margin Dollars/Employee, is critical. Is this KPI heading in the right direction?

Top 10% Generate Almost 50% --
And fun fact, the top 50 Fortune 500 firms generated almost 50% of the total revenues. And the combined revenues of the entire list, $13.7 trillion, represents 2/3rds of the US GDP. I hope many of these firms, and their employees, are your customers – they have all the money.

Uber’s Original Pitch Deck --
Check out Slide 20 in Uber’s 2008 original pitch deck. It outlines what they thought were three scenarios (BHAGs):

Best-Case – Market Leader with $1 billion annual revenue Realistic-Case – 5% of Top 5 Cities with $20 - $30 million annual profit Worst-Case – 10 car, 100 client service in San Fran

In reality, they hit $1 billion in 2015 and $11.3 billion in 2018; they are in 100% of the top US cities (and 30% of countries!); but may never be profitable! Instructive to see how they saw the business in 2008 and how it is now – what they got right and missed totally. Lots of pivots along the way. Thank you for Scaling Up Certified coach Judy Guido for pointing me to this.

ScaleUp Summit Next Week – Streaming LIVE --
Our team of coaching partners, and some of the smartest mid-market company teams, will gather next week in Atlanta for our ScaleUp Summit to “outlearn the competition.” Streaming LIVE, you and your team can still sign-up to dial in remotely – just $2495 for both days. Gather in a conference room or alone on your laptop/phone and choose from the top authors presenting their latest tools/techniques for scaling. My goal each Summit is to pick up just one killer idea – and pack my brain with a 100 others I can assess at a later date. The next ScaleUp Summit is Oct 15 – 16, Anaheim.

CEO-BOOTCAMP: spend 3.5 days with Verne, serial entrepreneur John Ratliff, and 6 other CEOs in a beautiful retreat setting, addressing the constraints holding back you, your business, and your industry. Jun 4 - 7 (Sold Out); Aug 20 - 23, 2019; Jan 14 - 17; Jan 21 - 24, 2020.

EXITING: Thinking about selling the business for $40 million or more? Want to get 25% to 200% more than you thought? Request the whitepaper from the Exit Strategies Summit at Harvard from Denise Richmond at (610) 299-6466 or email at drichmond@stscapital.com   

WRITE AND PUBLISH A BOOK to Grow Your Business and be THE Authority in your space. My publisher and friend Adam Witty at ForbesBooks has streamlined the process. forbesbooks.com/scalingup  for more information and to take their Authority Assessment

COACHING:

Have you ever wondered if working with a coach might accelerate your company's growth, exponentially? Do you have what it takes to move the dial from good to great? The Scaling Up team is prepared to support you. We have helped 40,000 other organizations over the past 30+ years, in scaling up their organizations through coaching, workshops, online training and more. 

We would like to offer you a complimentary, personal follow-up from our Scaling Up team to share how we can support you in scaling your organization.

YES! I WOULD LIKE TO LEARN MORE ABOUT COACHING & RECEIVE A COMPLIMENTARY FOLLOW-UP (CLICK HERE)

For questions or more information contact us at coaching@scalingup.com

TECHNOLOGY:

Create Accountability - Drive Execution with Align, cloud-based software designed to scale up your Rockefeller Habits implementation. www.alignwithscalingup.com - on your computer, tablet or phone. Click here to watch an introductory video.

Better Book Club -- What's your team reading? Increase your books read per team member. Easy, Proven, and in the Cloud at http://www.BetterBookClub.com.

Paris; What Kills You; Ariel View of HQs; London June 13 - 14

Hello ScaleUps, 

Hope it’s been a productive and purposeful week. Here are some insights/opportunities to help you outlearn/outthink the competition.

You teach that which you need to learn the most.
	Paraphrasing Richard Bach

Join me in Paris 26 – 28 June --
I’m keynoting and attending this Scaling Business Summit in Paris. The hosts are providing a significant discount if you sign-up by May 15.

Hardiness, and How to Think About Stress --
Last week’s insight highlighted how a key characteristic of top leaders is hardiness. Seems this is related to how you think about stress. Research indicates that it’s not stress that is killing you, but thinking that stress is killing you which is killing you! It’s all mindset.

The Upside of Stress --
Scaling Up Certified coaching partner Lisa Ridley requires all her clients to read The Upside of Stress: Why Stress is Good for You, and How to Get Good at It by Dr. Kelly McGonigal. Here is a link to McGonigal’s insightful TEDx talk on the subject. Notes Ridley, “it completely changes the conversation around ‘I’m so stressed, I have too much to do, etc.’ and has them re-frame not only how they approach their work, but their life.” Thank you, Lisa.

It’s Not Stress, It’s How You Think About Stress --
Maybe I’m repeating this for my own sake (thus the quote above), but again, what the research found is that it’s not stress that harms you. It’s thinking that stress is harming you that harms you. Instead, if you see stress as good for you, those people had the lowest death rate!! Change your mindset and change your life – you’re either winning or learning – there is no losing!

ForbesBooks Interview, a Good 11 of 14 Minutes --
At the Conscious Capitalism Summit I was interviewed by ForbesBooks on a wide range of topics I don’t normally address like the role of Capitalism and Government (3 minutes into the interview – where I would start); the need to shift toward the feminine in our businesses over the next few decades (7 minutes into the interview); why planning can be dangerous (8 minutes in); what nature can teach us in scaling; the need to bring silicon and carbon together; and the three books I’m reading right now. Maybe worth playing the 14-minute interview in the background while doing email, starting at minute 3. Go to the link above and then scroll down the list of interviews and click on the Verne Harnish interview. Hope it’s helpful.

Why Every CEO Should Write a Book --
It is the best calling card you can offer to potential and existing customers, employees, advisors – establishing you as an expert in your industry with any relationship you’re nurturing to scale the business. That’s why I’m excited about our new partnership with ForbesBooks (my dear friend Adam Witty’s firm) – it’s a great brand which all our future books will don, including the future print runs of Scaling Up. Let Adam’s firm help you get the book completed in “24 hours.”

How to Structure Your Book --
The simple structure of your book? Write one chapter on each of your core values, purpose, brand promises, and BHAG – so 8 to 10 short chapters of stories where you’re living each of these components of your Vision Summary. Then write an opening chapter that summarizes the rest, because that’s the one most everyone will read if they crack open the book at all. That’s why the two MOST important components are the Title and the design of the Cover – it needs to look and sound great (first impression). The title should include the “words you want to own in the marketplace” and better if you also have your equivalent of the Nike “swish.” The title “Scaling Up” are the two words we want to own in minds around the globe, and the “S” curve on the cover is our swish.

Ariel View of Silicon Valley HQs --
Quick and interesting – 9 ariel views of Apple, Facebook, Oracle, etc. HQs. I like dreaming about the Scaling Up world HQ we’ll build someday!! I hope you are dreaming about your world HQ as well. Physical space matters.

London June 13 - 14 Scaling Up Master’s Program (SMP) --
Organized by our Scaling Up Coaching Partner Neale Lewis, these are the dates for our next launch of the ScalingUp Master's Program (SMP) in London. Here's a link to the overview including a 2-minute video. Limited to five companies at a time, it's an 8-day local program spread over a year that installs the Scaling Up tools and a learning culture within a company. It's the most effective program we've designed combining over 30 years of experience in helping companies scale. To apply go to this link

CEO-BOOTCAMP: spend 3.5 days with Verne, serial entrepreneur John Ratliff, and 6 other CEOs in a beautiful retreat setting, addressing the constraints holding back you, your business, and your industry. Jun 4 - 7 (Sold Out); Aug 20 - 23, 2019; Jan 14 - 17; Jan 21 - 24, 2020.

EXITING: Thinking about selling the business for $40 million or more? Want to get 25% to 200% more than you thought? Request the whitepaper from the Exit Strategies Summit at Harvard from Denise Richmond at (610) 299-6466 or email at drichmond@stscapital.com   

WRITE AND PUBLISH A BOOK to Grow Your Business and be THE Authority in your space. My publisher and friend Adam Witty at ForbesBooks has streamlined the process. forbesbooks.com/scalingup  for more information and to take their Authority Assessment

COACHING:

Have you ever wondered if working with a coach might accelerate your company's growth, exponentially? Do you have what it takes to move the dial from good to great? The Scaling Up team is prepared to support you. We have helped 40,000 other organizations over the past 30+ years, in scaling up their organizations through coaching, workshops, online training and more. 

We would like to offer you a complimentary, personal follow-up from our Scaling Up team to share how we can support you in scaling your organization.

YES! I WOULD LIKE TO LEARN MORE ABOUT COACHING & RECEIVE A COMPLIMENTARY FOLLOW-UP (CLICK HERE)

For questions or more information contact us at coaching@scalingup.com

TECHNOLOGY:

Create Accountability - Drive Execution with Align, cloud-based software designed to scale up your Rockefeller Habits implementation. www.alignwithscalingup.com - on your computer, tablet or phone. Click here to watch an introductory video.

Better Book Club -- What's your team reading? Increase your books read per team member. Easy, Proven, and in the Cloud at http://www.BetterBookClub.com.

Meet Jack Nicklaus; Trait of Great Leaders; Onboarding Gift; May 8 Webinar “7 Strata of Strategy”

Hello ScaleUps, 

Hope it’s been a productive and purposeful week. Here are some insights/opportunities to help you outlearn/outthink the competition.

How do great leaders find such courage while most people don’t? Research points to a personality style called “hardiness.”
	Fortune

Invitation to Meet Jack Nicklaus --
Exclusively for CEOs of firms over $20 million, more below. But first…

Dominate Your Industry, The “7 Strata of Strategy” Webinar --
3pm ET Wednesday May 8^th I teach a 90-minute webinar (including 30 min Q&A) going deep into our strategy framework for dominating your niche. Please register here. Thank you.

THE Emotional Quality of Great Leaders --
One common characteristic of Fortune’s “50 Greatest Leaders” is courage – willing to make bold moves and decisions when necessary. This short Fortune article links this capability of bravery back to a personality style called “hardiness.” Notes Fortune’s Geoff Colvin (I’m framing this quote and staring at it each day):

Hardy individuals don’t see the world as threatening or see themselves as powerless against large events; on the contrary, they think change is normal, the world is fascinating, they can influence events, and it’s all an opportunity for personal growth.

Hardy individuals are simply less afraid and don’t feel stress the way most people do. Please take one minute to read this quick and insightful article.

How to Become Hardy, the 3 C’s --
All this begs the question, if hardiness is the crucial leadership trait, can it be learned? I found this 2012 Psychology Today article highlighting the research of The Hardiness Institute.  According to the founder Dr. Salvatore Maddi, the most important characteristics of hardiness are commitment, control, and challenge.  

View Stressors as Opportunities to Grow --
I found the last characteristic, challenge, particularly useful given some big stressors I’ve been facing. The key is viewing these stressors as opportunities to learn with almost a child like curiosity i.e. “I’m curious what’s going to happen next.” Redirecting/reframing that self-sabotaging voice in your head is a big part of developing hardiness. Please take 3 minutes to read this insightful article – which includes how parents can help their children to become hardy.

New Employee Fun --
First impressions matter. Coming out of my two-day Scaling Up workshop for 260 YPOers and their teams in Brisbane, Australia this week, Chapter Chair and Managing Director of Wiley, Tom Wiley, noted:

I’ve already embraced improving our new employee onboarding experience using your movie voucher idea…I sent out the first one today.

 

Integrate Culture into Website --
I was equally impressed with Wiley’s recent integration of their culture into their website. I particularly love the title “Our anthropology” and the closing quote from Tom “This is not what we do, this is who we are together.” How many companies share what “We Love;” “Our traditions”; and “Our tribe.” It’s worth a few minutes poking around the site, maybe giving you some ideas for your own! Does your website and other marketing materials reflect your culture?

Scaling Up Best Practices --
Want to fine tune your implementation of the Rockefeller Habits 2.0? Consider our Scaling Up Users Conference organized around the Four Decisions: People, Strategy, Execution, and Cash. Interact with executives and coaches who share practical tips on how they’ve successfully deployed our tools/techniques to scale – May 23, Atlanta (9am – 5pm)– at the same hotel as our ScaleUp Summit May 21 – 22. Attend one or both. See you in Atlanta for some serious learning and fun!

Jack Nicklaus and David Rubenstein --
Join me June 17 (evening) and all day the 18th, NYC, for Bloomberg’s CEO Summit. In addition to the already star-studded program, Bloomberg just announced David Rubenstein, Carlyle Group co-founder and co-Executive Chairman, will host a special live taping of his Bloomberg TV show with "The Golden Bear" Jack Nicklaus, legendary golfer, businessman and philanthropist. It’s an intimate group of 200 CEOs by invitation only – please email me at verne@scalingup.com if interested in attending (let me know your revenues confidentially).  Here’s a link to more information.

CEO-BOOTCAMP: spend 3.5 days with Verne, serial entrepreneur John Ratliff, and 6 other CEOs in a beautiful retreat setting, addressing the constraints holding back you, your business, and your industry. Jun 4 - 7 (Sold Out); Aug 20 - 23, 2019; Jan 14 - 17; Jan 21 - 24, 2020.

EXITING: Thinking about selling the business for $40 million or more? Want to get 25% to 200% more than you thought? Request the whitepaper from the Exit Strategies Summit at Harvard from Denise Richmond at (610) 299-6466 or email at drichmond@stscapital.com

COACHING:

Have you ever wondered if working with a coach might accelerate your company's growth, exponentially? Do you have what it takes to move the dial from good to great? The Scaling Up team is prepared to support you. We have helped 40,000 other organizations over the past 30+ years, in scaling up their organizations through coaching, workshops, online training and more. 

We would like to offer you a complimentary, personal follow-up from our Scaling Up team to share how we can support you in scaling your organization.

YES! I WOULD LIKE TO LEARN MORE ABOUT COACHING & RECEIVE A COMPLIMENTARY FOLLOW-UP (CLICK HERE)

For questions or more information contact us at coaching@scalingup.com

TECHNOLOGY:

Create Accountability - Drive Execution with Align, cloud-based software designed to scale up your Rockefeller Habits implementation. www.alignwithscalingup.com - on your computer, tablet or phone. Click here to watch an introductory video.

Better Book Club -- What's your team reading? Increase your books read per team member. Easy, Proven, and in the Cloud at http://www.BetterBookClub.com.

Fool’s Meetings; World’s Greatest; Panera 5-Year Themes; Apr 28 Room Cutoff

Hello ScaleUps, 

Hope it’s been a productive and purposeful week. Here are some insights/opportunities to help you outlearn/outthink the competition.

Thank you for creating the tools that have helped our business scale to a quarter billion in sales in just over 4 years!
	Neil Cuggy | Goodfood President & COO

April 28 Hotel Room Cutoff --
For those attending the ScaleUp Summit May 21 – 22 Atlanta and Scaling Up User Conference May 23 where you’ll learn tools to help you scale like Neil Cuggy (quote above), the cutoff for obtaining the discount room rate is Sunday, April 28

Fortune’s World’s Greatest Leaders – (fun facts for the weekend)
Bill and Melinda Gates topped the list, with Jacinda Ardern, Robert Mueller, Pony Ma, and Satya Nadella rounding out the top five in biz, govt, philanthropy, etc. I did NOT know most of the 50, so a great chance to catch up on what’s happening around the globe. Good to be “in the know.”

The Motley Fool Board Meetings --
Just back from attending and keynoting the Conscious Capitalism conference where the co-founders of The Motley Fool shared several innovative board meeting ideas. Specifically:

1. One employee, voted by the other employees, serves on the board – it’s a rotating position providing the other board members with the employee perspective on decisions.
2. To add a fun component to meetings, they play games, like Jeopardy, where the questions test the board members on knowledge about the company.
3. Specific stock pitches are made, after which the board members vote on which stock they would pick (and many buy!). Have your team pitch new product ideas/services.
4. Members are chosen who provide specific expertise into an area of focus for the firm, like cybersecurity (the head of cybersecurity for Google, in their case)

“Secret Missions” --
Tying back to #3, the morning of The Motley Fool board meeting each board member is given a “secret mission” where they meet with the appropriate team inside TMF for 90 minutes, going deep on a specific topic aligned with the expertise of the board member. So rather than the board deciding a specific process needs streamlined; a board member with that expertise will actually meet with a team and help streamline the process. Thus, with four outside board members, four deep dives can take place each quarter, resulting in real work getting done. 

Panera Bread’s Five-Year Themes --
Ron Shaich, founder and former CEO (26 years) of Panera Bread, shared how in 2012 when he returned as CEO, his team transformed the company around four five-year themes:  Wellness, Digital, Loyalty, and Omni-Channel.

And they did, helping drive performance that considerably outpaced the entire restaurant sector in the US and led to the firm going private five years later. These are precisely the kinds of 3 – 5 year “Key Thrusts/Capabilities” you should define for your firm. What are yours? Then we recommend you recruit advisors/board members with specific expertise in each area and put them to work. 

Recession Fears Have Subsided – Double Digit Growth Expected
EY’s Capital Confidence Barometer was released last week and 96% of the 505 C-suite executives believe economic conditions are improving, up from 72% six months ago, and 69% a year ago. And 58% of middle-market firms expect to see double digit growth in 2019, twice the percentage as last year.

Sales Funnels Have Been Replaced --
I’ve always liked how sales gurus Eric Keiles and Mike Lieberman think and write about sales. Authors of Fire Your Sales Team, they released an outstanding new book this week entitled Smash the Sales Funnel: The Cyclonic Buyer Journey--A New Map for Sustainable, Repeatable, Predictable Revenue Generation. 

Exponential Organizations Course – 10 seats left
Notes Cameron Brandis, Director at Brandis Industries:

Without a doubt one of the most mind-expanding courses I have ever done. Changed the way I viewed my business and the potential within and how to transform from scarcity to abundance. I absolutely recommend it.

At the end of the month, my friend Salim Ismail will be leading a group of 75 executives (65 signed up last week when announced, 10 seats left) with his transformational roadmap and updated toolkit on how to shift into high gear and grow exponentially. Apply today for the chance to join him in the upcoming Course.

CEO-BOOTCAMP: spend 3.5 days with Verne, serial entrepreneur John Ratliff, and 6 other CEOs in a beautiful retreat setting, addressing the constraints holding back you, your business, and your industry. Jun 4 - 7 (Sold Out); Aug 20 - 23, 2019; Jan 14 - 17; Jan 21 - 24, 2020.

EXITING: Thinking about selling the business for $40 million or more? Want to get 25% to 200% more than you thought? Request the whitepaper from the Exit Strategies Summit at Harvard from Denise Richmond at (610) 299-6466 or email at drichmond@stscapital.com

COACHING:

Have you ever wondered if working with a coach might accelerate your company's growth, exponentially? Do you have what it takes to move the dial from good to great? The Scaling Up team is prepared to support you. We have helped 40,000 other organizations over the past 30+ years, in scaling up their organizations through coaching, workshops, online training and more. 

We would like to offer you a complimentary, personal follow-up from our Scaling Up team to share how we can support you in scaling your organization.

YES! I WOULD LIKE TO LEARN MORE ABOUT COACHING & RECEIVE A COMPLIMENTARY FOLLOW-UP (CLICK HERE)

For questions or more information contact us at coaching@scalingup.com

TECHNOLOGY:

Create Accountability - Drive Execution with Align, cloud-based software designed to scale up your Rockefeller Habits implementation. www.alignwithscalingup.com - on your computer, tablet or phone. Click here to watch an introductory video.

Better Book Club -- What's your team reading? Increase your books read per team member. Easy, Proven, and in the Cloud at http://www.BetterBookClub.com.

Atlassian’s Core Values; Bezos’s Letter; CKO; ScaleUpX

Hello ScaleUps, 

Hope it’s been a productive and purposeful week. Here are some insights/opportunities to help you outlearn/outthink the competition.

If the size of your failures isn’t growing, you’re not going to be inventing at a size that can actually move the needle.
	Jeff Bezos, Annual Letter to Shareholders

ScaleUpX --
In addition to the 9 top biz authors and CEOs keynoting our ScaleUp Summit May 21 – 22 Atlanta, there are 8 ScaleUpX speakers – also authors and leaders of scaleups. Each has 10 minutes to share their core ideas. Join 1000+ leaders of scaleups for this exceptional two-days of executive education – outlearning your competition.

Atlassian’s Scott Farquhar on Core Values --
Scott Farquhar, co-founder of Atlassian ($27 billion market cap), stopped by our 2.5-day YPO Scaling Up workshop in Las Vegas this week while hosting his own global Summit. He shared how Atlassian’s core values have remained constant as they’ve scaled from 50 employees (when he used the Mars Mission exercise to “discover” their values) to over 3500.  Please take 4 minutes to watch their video on core values. 

Using Your Own Language --
It’s key that your core values are described in a phrase (not single words) using the everyday language of your unique culture. This Atlassian Core Values link lists their values along with a short description of each. I suggest you copy the format of their core values landing page for your organization. Here are the values Scott articulated Wednesday night: 

• Open company, no bullshit
• Build with heart and balance
• Don’t #@!% the customer
• Play, as a team
• Be the change you seek

Please take 1 minute to look over their values page and another 4 to watch their video – nicely done. And you’ll notice how it flows into recruiting for additional team members.

Jeff Bezos’s Annual Letter, 4 Takeaways --
This Fortune article summarizes four key takeaways from Jeff Bezos’s annual letter to shareholders. Always a short letter (vs. Buffett’s), it’s worth 2-minutes to see how he communicates his message and vision. Key highlights for me included Bezo’s challenge to other retailers to raise wages; details around the launch and success of physical stores; and their “intuition, curiosity, and power of wandering” approach to scaling. 

Alternative View of Loss Leaders --
Mike Jacobs, founder & CEO of Applied Manufacturing Technologies, emailed me after my last insight on eliminating loss leaders. Notes Mike: 

• A recent article from Seeking Alpha titled “GM: Has General Motors Begrudgingly Passed the Electrification Crown to Tesla?” claimed that GM is deemphasizing sale of its electric vehicles and willingly giving that position to Tesla because it loses $8-9K on every EV it sells… 

• Clay Christensen of HBS warns us in his disruption writings that If there is any +margin in it (loss leaders) at all, be careful to cede that market to someone else as they will enter your market then run up the value chain and leave you in the dust, disrupted and dead. US Steel ceded the rebar market and new steel crushed them…

Thank you, Mike, for the push back and insights. Always a more difficult decision to do less than to do more.  

Chief Knowledge Officer --
I emphasize the importance of HR and IT working closely together since they have the same end goal – to help everyone in the organization make better decisions. Mike Jacobs’ firm does, in fact, combine these two functions into a Chief Knowledge Officer (CKO) position. Applied’s “Leadership” landing page highlights this position. Congrats Mike on this innovative leadership move.

CEO-BOOTCAMP: spend 3.5 days with Verne, serial entrepreneur John Ratliff, and 6 other CEOs in a beautiful retreat setting, addressing the constraints holding back you, your business, and your industry. Jun 4 - 7 (Sold Out); Aug 20 - 23, 2019; Jan 14 - 17; Jan 21 - 24, 2020.

EXITING: Thinking about selling the business for $40 million or more? Want to get 25% to 200% more than you thought? Request the whitepaper from the Exit Strategies Summit at Harvard from Denise Richmond at (610) 299-6466 or email at drichmond@stscapital.com

COACHING:

Have you ever wondered if working with a coach might accelerate your company's growth, exponentially? Do you have what it takes to move the dial from good to great? The Scaling Up team is prepared to support you. We have helped 40,000 other organizations over the past 30+ years, in scaling up their organizations through coaching, workshops, online training and more. 

We would like to offer you a complimentary, personal follow-up from our Scaling Up team to share how we can support you in scaling your organization.

YES! I WOULD LIKE TO LEARN MORE ABOUT COACHING & RECEIVE A COMPLIMENTARY FOLLOW-UP (CLICK HERE)

For questions or more information contact us at coaching@scalingup.com

TECHNOLOGY:

Create Accountability - Drive Execution with Align, cloud-based software designed to scale up your Rockefeller Habits implementation. www.alignwithgazelles.com - on your computer, tablet or phone. Click here to watch an introductory video.

Better Book Club -- What's your team reading? Increase your books read per team member. Easy, Proven, and in the Cloud at http://www.BetterBookClub.com.

Loss Leader Fallacy; Ken Allen Turnaround; Henry McGovern; London Nov 11 – 12

Hello ScaleUps, 

Hope it’s been a productive and purposeful week. Here are some insights/opportunities to help you outlearn/outthink the competition.

(It) was like having a loss leader as the majority of our business.
	Ken Allen

Come Meet Henry McGovern --
Scaling AmRest to over 38,000 employees across 16 countries from his first Pizza Hut in Poland, Henry McGovern is flying over to keynote our ScaleUp Summit in Atlanta May 21 – 22. Outperforming the entire restaurant industry by a factor of 2:1 the past dozen years, Henry will share in detail how he’s accomplished this in a tough industry. Thank you Henry for giving back to our community.

Ken Allen’s $5 billion Turnaround (Lessons for All of Us) --
This HBR article details the steps Ken Allen took to go from a $3 billion loss in 2008 to a $2 billion profit in 2018 at DHL Express. There are important and applicable lessons for all of us “mere mortal” company leaders. It starts with grabbing the attention of our team with emotion, images, and music!! Just read the opening paragraph – how Allen used the image of a beating heart that slowed and then stopped to convey it was time to act or go extinct!

The Fallacy of “Loss Leaders” --
DHL was competing in a commoditized business where they didn’t have any distinct advantage (hope that’s not you) – domestic deliveries in the US. Noted Allen, “70% of our shipping volume was domestic, which was like having a loss leader as the majority of our business!” He further notes, “Behind the domestic expansion was the (ill-advised) belief that high volumes in domestic shipping would reduce our unit costs for international as well” How many loss leaders do you have in your business? Has your sales team convinced you these loss leaders are needed to get the profitable part of the business? Question this, NOW!!!

The Power of Simplicity --
Continues Allen: “For executives, the question of “what to do” is often better thought of as “what not to do.” Every day half a dozen opportunities land on my desk that promise to be the next big thing, but successful managers know how to turn down opportunities that could distract from the sector where they can deliver the most value.” The “what not to do” was domestic shipping – so Allen made the tough decision to exit this 70% of the business. What business do you need to exit? 

It Always Comes Down to Focus – the “Words you own” --
“I knew we were putting ourselves on the right course by concentrating on what we did best,” exclaims Allen. “Our turnaround strategy was based on one central tenet: focus. DHL Express would have the single focus of being the world’s premier international express shipping company.” No one could own “shipping” – but DHL would own “international express shipping” by being the easiest and best at this one thing. What is the one thing you’re best at?

Then Execution, $100 Million in Training…and Music --
It was Allen’s next decision, when the company was losing massive amounts of money, to invest in employee training. Notes Allen, “Our employees define the customer experience. Recognizing this, our focus strategy positioned our people as the key part of a four-link chain of success: Motivated (and well trained) employees (1) would provide great service (2), leading to loyal customers (3) and, ultimately, a profitable network (4).” The rest of the article details how he did this, including his use of music/song to get his messages across. If it isn’t obvious, I love this article. Please take 4 minutes to read/absorb – and then take action. Thank you to Scaling Up Certified coach Corwin Smith for pointing me to this insightful read.

Meet Me in NYC and London – Bloomberg CEO Summits
Bloomberg just confirmed: in addition to keynoting their CEO Summit in NYC June 17 – 18 I’ll be keynoting their fall CEO Summit in London Nov 11 – 12. These are Bloomberg member-only events, but global membership is just $5k per year (18 annual events) and it’s an impressive and growing group of CEOs. Speakers in NYC include The Carlyle Group co-founder David Rubenstein; General Stanley McChrystal (Team of Teams); Gary Loveman (Harvard prof/former CEO Harrah’s); and Kathryn Minshew, CEO & Founder of The Muse. For the complete program, go to this link 

CEO-BOOTCAMP: spend 3.5 days with Verne, serial entrepreneur John Ratliff, and 6 other CEOs in a beautiful retreat setting, addressing the constraints holding back you, your business, and your industry. Jun 4 - 7 (Sold Out); Aug 20 - 23, 2019; Jan 14 - 17; Jan 21 - 24, 2020.

EXITING: Thinking about selling the business for $40 million or more? Want to get 25% to 200% more than you thought? Request the whitepaper from the Exit Strategies Summit at Harvard from Denise Richmond at (610) 299-6466 or email at drichmond@stscapital.com

COACHING:

Have you ever wondered if working with a coach might accelerate your company's growth, exponentially? Do you have what it takes to move the dial from good to great? The Scaling Up team is prepared to support you. We have helped 40,000 other organizations over the past 30+ years, in scaling up their organizations through coaching, workshops, online training and more. 

We would like to offer you a complimentary, personal follow-up from our Scaling Up team to share how we can support you in scaling your organization.

YES! I WOULD LIKE TO LEARN MORE ABOUT COACHING & RECEIVE A COMPLIMENTARY FOLLOW-UP (CLICK HERE)

For questions or more information contact us at coaching@scalingup.com

TECHNOLOGY:

Create Accountability - Drive Execution with Align, cloud-based software designed to scale up your Rockefeller Habits implementation. www.alignwithgazelles.com - on your computer, tablet or phone. Click here to watch an introductory video.

Better Book Club -- What's your team reading? Increase your books read per team member. Easy, Proven, and in the Cloud at http://www.BetterBookClub.com.

Doctor Death; Unstoppable Teams; High Stakes Negotiations; Best $995

Hello ScaleUps, 

Hope it’s been a productive and purposeful week. Here are some insights/opportunities to help you outlearn/outthink the competition.

High Stakes Negotiations --
Of all the courses I’ve attended, the one that has benefited me (and the leaders I teach) the most is Dr. Victoria Medvec’s “High Stakes Negotiations” course…the best $995 you’ll spend.  More below, but first…

Unstoppable Teams --
Three-time Navy SEAL platoon commander and CEO of Perfect Fitness, which was one of the fastest growing companies in the US, Alden Mills has just released his latest book Unstoppable Teams: The Four Essential Actions of High-Performance Leadership. Alden is also a dear friend, having spent time together when our families both lived in Barcelona. He is a longtime entrepreneur, with over 40 patents, and has over 25 years of experience working on high-performance leadership, sales, and team-building. He’ll be keynoting our fall ScaleUp Summit Oct 15 – 16, Anaheim.

Respect and Doctor Death --
Grab a copy of the book, released just Tuesday, and take 8 minutes to read through Chapter 5 titled “Respect” as Alden takes you on a mission in Bosnia to pursue Doctor Death. He details a similar challenge a decade later when his company faced a death-defying moment with Wal-Mart. He then describes leading a community action group to pass a $30 million school bond. Reading this chapter really lit a fire under me as a leader!! Then jump to chapter 7 and read about “Activating the 10x Advantage.” SPro and book club members will receive a copy of the book next week. 

C.A.R.E. Framework of Leadership --
In the end, leadership can be boiled down to a couple four-letter words – easy and care! Of the 6000 leadership books written, most aren’t worth the paper they’re printed on. What I’m teaching leaders is to focus on one thing – making the lives of their employees EASY (vs. hard). From the chairs they sit in to courses on how to better manage their money to the technology they use to do their job, leaders need to simply focus on finding out what would make their employees’ jobs and lives easier and see what you can do to help. This, then, leads to the team feeling like you CARE for them. If they feel cared for, they’ll then care for your customers and the company. That’s why I’m thrilled that Alden chose C.A.R.E as the acronym for his leadership model: Connect, Achieve, Respect, and Empower. Enjoy his quick, insightful and fun-to-read book! Then join over 1000 leaders of growth firms Oct 15 -16 in Anaheim (Oct 17 Scaling Up User Conference) to learn from Alden and a dozen other top biz leaders. 

Founded 1871, GLC Minerals is Scaling 30% Annually --
The fifth-generation family member to own Green Bay, WI-based GLC Minerals Wes Garner notes: “Our business value has probably grown 30% year-over-year for the past three years. It is a combination of investment in personnel and education that has gotten us here. For example, by taking the negotiations course (Dr. Victoria Medvec), we were able to drastically improve our margins with customers and walk away with an even stronger relationship. Before taking the course, I would have never imagined we could have accomplished what we did. Without a doubt, that course has paid for itself a hundred times over already."

How to Negotiate while Strengthening the Relationship --
The challenge negotiating in business (vs. purchasing a home or car) with customers, vendors, partners, key employees, etc. is that you are normally entering into a long-term relationship with that person. So how do you triumph while strengthening the relationship The is precisely what Dr. Victoria Medvec teaches some of the top companies in the world how to do. Everything is a negotiation, as such, it’s one of the most crucial skills to master. Dr. Medvec’s course is the one I took years ago which has done more for my business than any other course I’ve attended (including my own!!).   

Last Week’s Mini-Case Study --
It was one of Dr. Medvec’s techniques Avaneesh Marwaha, CEO of Litera Microsystems, used to increase the value of a critical deal by 10%, which I highlighted last week. Please have someone in your organization go through the self-paced online course – it will be the best $995 you spend within the organization.

CEO-BOOTCAMP: spend 3.5 days with Verne, serial entrepreneur John Ratliff, and 6 other CEOs in a beautiful retreat setting, addressing the constraints holding back you, your business, and your industry. Jun 4 - 7; Aug 20 - 23, 2019; Jan 14 - 17; Jan 21 - 24, 2020.

EXITING: Thinking about selling the business for $40 million or more? Want to get 25% to 200% more than you thought? Request the whitepaper from the Exit Strategies Summit at Harvard from Denise Richmond at (610) 299-6466 or email at drichmond@stscapital.com

COACHING:

Have you ever wondered if working with a coach might accelerate your company's growth, exponentially? Do you have what it takes to move the dial from good to great? The Scaling Up team is prepared to support you. We have helped 40,000 other organizations over the past 30+ years, in scaling up their organizations through coaching, workshops, online training and more. 

We would like to offer you a complimentary, personal follow-up from our Scaling Up team to share how we can support you in scaling your organization.

YES! I WOULD LIKE TO LEARN MORE ABOUT COACHING & RECEIVE A COMPLIMENTARY FOLLOW-UP (CLICK HERE)

For questions or more information contact us at coaching@scalingup.com

TECHNOLOGY:

Create Accountability - Drive Execution with Align, cloud-based software designed to scale up your Rockefeller Habits implementation. www.alignwithgazelles.com - on your computer, tablet or phone. Click here to watch an introductory video.

Better Book Club -- What's your team reading? Increase your books read per team member. Easy, Proven, and in the Cloud at http://www.BetterBookClub.com.

Buffett’s Success Metric; Newest Centibillionaire; Works Every Time; Emplify March 26

Hello ScaleUps, 

Hope it’s been a productive and purposeful week. Here are some insights/opportunities to help you outlearn/outthink the competition.

Scaling Up User Conference May 23 Atlanta –
Practical experience sharing from top mid-market firms using our Scaling Up tools to grow (why struggle to implement). More below, but first... 

New Partnership in Employee Engagement – Webinar 26 March 1pm ET
Knowing the people side of the business is critical, Scaling Up has partnered with the employee engagement measurement platform Emplify to provide insights, best practices, and tangible tools for scaleups. Emplify CEO, Santiago Jaramillo, and I are hosting a webinar to discuss how business leaders worldwide are scaling their organizations while creating a culture of high employee engagement and how those two transformations go hand-in-hand. Join us March 26th at 1pm ET by registering HERE. 

Best Sales Hint –
One idea Avaneesh Marwaha picked up at our CEO Boot Camp last week added 10% value to a new SaaS contract and extended it from 3 years to 5 years, returning 100x the cost of the camp. Notes Avaneesh, CEO of Litera Microsystems, “the deal I closed last Friday, the CIO emailed today (Tuesday) with a bunch of issues. Instead of emailing back, I picked up the phone (as Verne suggested) and talked to him directly and actually got him to agree to a bit more on the subscription value by listening to his needs and concerns. We structured the deal differently to match those needs and concerns which ended up giving us more up front as well.” Avaneesh, congrats on your “bias for action.”

Phone vs. Email in Critical Sales/Negotiation Situations –
The idea I shared with Avaneesh and the other CEOs came from Northwestern Univ. Professor Dr. Victoria Medvec’s “High Stakes Negotiation” course. When you’re in the middle of closing a big deal and receive emailed questions from the customer, never, ever respond back with an email. Instead, ALWAYS “pick up the phone” and address their questions. There is often more behind their questions than is obvious; you get a lot more interaction time; and you’re going to structure a better response/deal. This both improves the outcomes and strengthens the relationship.

Warren Buffett’s Measurement of Success –
Would people hide you (yes, hide – it’s not a typo)? Watch this 3-minute excerpt from a Warren Buffett presentation to get the context for his measurement of success – they go purchase a new mattress (just watch the video – and find out what you can’t buy!). Thank you, Rabbi Stephen Baars, for posting this important reminder.

Vitamin C Might Reverse Stress-induced Driver of Breast Cancer –
Nature’s natural antibiotic and chemo, Vitamin C, continues to garner attention as the latest clinical research shows it’s ability to reduce the size of tumors. As a precaution, and to boost energy, I still get a high-dose 50-gram IV C, with a 2-gram glutathione push, every few weeks (now going on 20 years). It’s the equivalent of an oil and filter change every 30,000 minutes!

Now There are Two (Fun Fact for the Weekend) –
Besides Vladimir Putin, there are now two official centibillionaires – Jeff Bezos and Bill Gates.  Even after giving away $35 billion, Gates wealth hit exactly $100 billion this week, driven by Microsoft’s continued stellar performance as the #1 most valuable firm in the world. This Fortune article highlights the achievement.

Scaling Up User Conference May 23 Atlanta –
A separate and popular third day to our ScaleUp Summit, the Scaling Up User Conference provides an opportunity for you and your team to learn best practices directly from top firms and their coaching partners using our one-page Growth Tools to successfully scale. I open with an hour update and Q&A followed by a series of breakout sessions organized around the 4 Decisions: People, Strategy, Execution, and Cash.

Wear Black and/or White with a Splash of Red –
Aligning with our “Scaling Up in Action” Summit theme, we’re hosting Atlanta’s top’s 80s MTV band Electric Avenue for a fun evening of music and networking with 1000+ leaders of mid-market scaleups. Register you and your team for the ScaleUp Summit now.

CEO-BOOTCAMP: spend 3.5 days with Verne, serial entrepreneur John Ratliff, and 6 other CEOs in a beautiful retreat setting, addressing the constraints holding back you, your business, and your industry. Jun 4 - 7, 2019.

EXITING: Thinking about selling the business for $40 million or more? Want to get 25% to 200% more than you thought? Request the whitepaper from the Exit Strategies Summit at Harvard from Denise Richmond at (610) 299-6466 or email at drichmond@stscapital.com  

COACHING:

Have you ever wondered if working with a coach might accelerate your company's growth, exponentially? Do you have what it takes to move the dial from good to great? The Scaling Up team is prepared to support you. We have helped 40,000 other organizations over the past 30+ years, in scaling up their organizations through coaching, workshops, online training and more. 

We would like to offer you a complimentary, personal follow-up from our Scaling Up team to share how we can support you in scaling your organization.

YES! I WOULD LIKE TO LEARN MORE ABOUT COACHING & RECEIVE A COMPLIMENTARY FOLLOW-UP (CLICK HERE)

For questions or more information contact us at coaching@scalingup.com

TECHNOLOGY:

Create Accountability - Drive Execution with Align, cloud-based software designed to scale up your Rockefeller Habits implementation. www.alignwithgazelles.com - on your computer, tablet or phone. Click here to watch an introductory video.

Better Book Club -- What's your team reading? Increase your books read per team member. Easy, Proven, and in the Cloud at http://www.BetterBookClub.com.

New Power Jacket; Tragic Loss; Million Dollar Women; March 26 ExO Webinar

Hello ScaleUps, 

Hope it’s been a productive and purposeful week. Here are some insights/opportunities to help you outlearn/outthink the competition.

Your net worth will depend mostly on your net thoughts.
	Mike Dooley, A Beginner’s Guide to the Universe

Two EO San Diego Members Perish in Helicopter Crash –
Many of you may have read about the tragic crash in Kenya last week, killing four entrepreneurs. Two of them, Brandon Stapper and David Baker, were EO San Diego members. Their memorial services are this weekend. What a tragic loss. Our prayers go out to all their families and friends – hug them tight tonight (and every day and night).

Million Dollar Women’s (MDW) Summit April 5 NYC --
Calling #femalefounders who want to Go Big! The Million Dollar Women’s Summit is almost here. Scale up your business faster and in great company with female founders who are ready to #GoBigNow. On 4/5 in NYC. Register today: #MDWSummit. I’ll be speaking (and I’m on MDW founder Julia Pimsleur’s board – great mission) – please pass along to any female founders you know – thank you. 

The New Power Jacket – Leather! –
And for women leaders the leather jacket has become the new power outfit. This Fortune article highlights this latest fashion trend among women CEOs – from General Motor’s CEO Mary Berra to IBM’s CEO Ginny Rometty. Check out the various styles.

One Page Personal Plan (OPPP) Video –
It’s not so much about balance as it is blend, when it comes to your personal and professional lives. And a happy personal life supports a healthy professional life. In that spirit, we created the One-Page Personal Plan (OPPP) to complement our One-Page Strategic Plan (OPSP), both highlighted in Scaling Up (Rockefeller Habits 2.0). To further support implementation I recently created a 14-minute video to walk you through how to fill it out. You can download the form at www.scalingup.com (click Growth Tools link next to picture of book). Hope it proves helpful.

Upcoming Live Webinar with ExO author Salim Ismail to Transform Your Organization –
A 10x mentality, whether revenues, profits, or creating an internal advantage over the competition (the X Factor in Scaling Up), frees you from the bonds of how you’ve always done things. Thinking exponentially is key. That’s why we’re hosting Exponential Organizations (ExO) author Salim Ismail (founding executive director of Singularity U) on March 26^th who will share eleven specific approaches to discovering your own 10x strategies, shifting the way you think about company growth.

CEO-BOOTCAMP: spend 3.5 days with Verne, serial entrepreneur John Ratliff, and 6 other CEOs in a beautiful retreat setting, addressing the constraints holding back you, your business, and your industry. March 12 - 15; Jun 4 - 7, 2019.

EXITING: Thinking about selling the business for $40 million or more? Want to get 25% to 200% more than you thought? Request the whitepaper from the Exit Strategies Summit at Harvard from Denise Richmond at (610) 299-6466 or email at drichmond@stscapital.com

COACHING:

Have you ever wondered if working with a coach might accelerate your company's growth, exponentially? Do you have what it takes to move the dial from good to great? The Scaling Up team is prepared to support you. We have helped 40,000 other organizations over the past 30+ years, in scaling up their organizations through coaching, workshops, online training and more. 

We would like to offer you a complimentary, personal follow-up from our Scaling Up team to share how we can support you in scaling your organization.

YES! I WOULD LIKE TO LEARN MORE ABOUT COACHING & RECEIVE A COMPLIMENTARY FOLLOW-UP (CLICK HERE)

For questions or more information contact us at coaching@scalingup.com

TECHNOLOGY:

Create Accountability - Drive Execution with Align, cloud-based software designed to scale up your Rockefeller Habits implementation. www.alignwithgazelles.com - on your computer, tablet or phone. Click here to watch an introductory video.

Better Book Club -- What's your team reading? Increase your books read per team member. Easy, Proven, and in the Cloud at http://www.BetterBookClub.com.

#1 Constraint; Walks and Talks; Allure’s MBD; Congrats Prime Data

Hello ScaleUps, 

Hope it’s been a productive and purposeful week. Here are some insights/opportunities to help you outlearn/outthink the competition.

#1 Constraint to Scaling --
Here’s my latest 4-minute video detailing the key constraint to scaling a business.

Bluewire Media’s “Walk and Talk” (Scaling Up Case Study) --
About a year ago Toby Jenkins and Adam Franklin, co-founders of Brisbane, Australia-based Bluewire Media, tweaked their weekly council (strategic thinking) meeting. It’s now a Steve Jobs-like “walk and talk.” Notes Toby: “Adam and I walk up to 10kms, sometimes in the bush, other times by the river.” And the benefits, continues Toby:

• It "stacks" exercise, nature, work and friendship (35 years this year including 14 years in business together).
• Nurtures body, mind and energy at the same time.
• Much higher energy level and focus for the whole 2-3 hours
• A sense of moving in the same direction. 
• Often feels like a much higher quality conversation

FYI, over the past five years Bluewire Media has scaled from 99% working only in Australia to now active in 44 countries.

Same Walk and Talk Format with Clients --
Bluewire Media uses the same approach with clients. “High quality 1-on-1 time with the key decision maker,” continues Toby. “I've found it useful in the negotiation phase, when we're both trying to get crystal clear on the higher-level context and then zoom in on the nitty gritty of an engagement. And it's been highly useful as a regular check-in process too.”

And Same with Family (Plus “Advances” vs. “Retreats”) --
“Luce (my wife) and I even do it sometimes when we need to talk something through. It's not yet calendarised like the work ones, but I consider it a great tool. Across all of these three (council, clients, spouse), I find there's something about architecting the circumstances that gives both people the best chance of being at your best for whatever needs to be figured out at the time.” Love this idea Toby. And appreciate that you noted in your email to me “we’ve basically followed your whole Scaling Up playbook, with 90 day ‘advances’ for a decade.” I love that you call them quarterly “advances” vs. “retreats.” We’ve begun calling our planning sessions “advances” as well.

Allure Medical Doubles Revenue in 24 Months (case study) --
This Growth Institute post details how Theresa LaBranche, COO of Allure Medical, is using the skills garnered from our online coached Master of Business Dynamics (MBD) program to double revenues from $20 million to $40 million – and how it’s helping to double again this year. Comparable to an online MBA, but at a fraction of the cost, this accredited program of six courses completed at your own pace (Scaling Up, Topgrading, ExO, Hyper Sales Growth, Mastering New Marketing, and Outthinking the Competition) continues to help leaders make a massive impact in their companies and communities. Theresa’s story reaffirms the importance of investing in executive education. You’ll also see Theresa and her team at the upcoming ScaleUp Summit – they normally bring one of the largest teams, earning them the table right at the very front.

Congratulations Steve Falk, Prime Data --
Kudos to President Steve Falk for creating a culture where his staff took it upon themselves to apply and be chosen for the Globe and Mail (Canada’s largest national newspaper)/Morneau Shepell Employee Recommended Workplace award. It was their responses to the questionnaires that shaped the outcome. Noted Falk, “I just wanted to say thank you for helping us develop a well-regarded workplace culture. We’ve taken many of the Rockefeller Habits to heart over the past 3 years.” 

CEO-BOOTCAMP: spend 3.5 days with Verne, serial entrepreneur John Ratliff, and 6 other CEOs in a beautiful retreat setting, addressing the constraints holding back you, your business, and your industry. March 12 - 15; Jun 4 - 7, 2019.

EXITING: Thinking about selling the business for $40 million or more? Want to get 25% to 200% more than you thought? Request the whitepaper from the Exit Strategies Summit at Harvard from Denise Richmond at (610) 299-6466 or email at drichmond@stscapital.com  

COACHING:

Have you ever wondered if working with a coach might accelerate your company's growth, exponentially? Do you have what it takes to move the dial from good to great? The Scaling Up team is prepared to support you. We have helped 40,000 other organizations over the past 30+ years, in scaling up their organizations through coaching, workshops, online training and more. 

We would like to offer you a complimentary, personal follow-up from our Scaling Up team to share how we can support you in scaling your organization.

For questions or more information contact us at coaching@scalingup.com

TECHNOLOGY:

Create Accountability - Drive Execution with Align, cloud-based software designed to scale up your Rockefeller Habits implementation. www.alignwithgazelles.com - on your computer, tablet or phone. Click here to watch an introductory video.

Better Book Club -- What's your team reading? Increase your books read per team member. Easy, Proven, and in the Cloud at http://www.BetterBookClub.com.