"Focus & Simplify" --
when Michelangelo was asked how he created David out of stone his response was
"It's simple; I just removed everything that doesn't look like David." It was
this famous line that inspired the Q2-Q3 Theme "Focus and Simplify" for online
BGT Partners. Notes CEO and Co-Founder David Clarke "He (Michelangelo)
removed what was not essential to achieve perfection. This is a very meaningful
statement and permeates not just how we think and what we do - but how we live."
Growth Brings Complexity -- continues Clarke "BGT is growing bigger and more complex. We need to consciously beat back the tide of complexity, inefficiency, and bloat, and decide if what we are doing is the simplest way to achieve the best results." As such, Clarke has asked everyone in his company, throughout each project, to ask themselves if the process they are following is absolutely core to the goal of the project. If not, they are to question it with their manager or operations team."
Simplicity Upgrade -- seeking a "simplicity upgrade", until the end of 3rd Quarter (September) associates can go to an internal webpage called BGTDamnand share ideas for simplifying their collaboration, communication, process, or technology. Specifically, Clarke asked employees to:
Think and Question. Is what you are doing most effective?
- Can ten hours of research be resolved with one client phone call?
- Do we need three concepts or just one really great one?
- Are the features we are creating, creating clutter and confusion?
- When a client sees our work, do they get it right away?
"Air it Out" Meetings --
Concludes Clarke in a note to employees "Please, please submit your ideas via
BGTDamn, talk to your managers, talk to me! Between your manager, myself, your
daily huddles, department weekly meetings in my office, BGTDamn, and the 'air it
out' monthly lunches, there's no excuse for you to keep any ideas, concerns,
questions to yourself. Share them so we can address them and act on them,
helping BGT evolve."
Power of Punishment -- not all themes need a positive reward. Nashville-based Parthenon Publishing is using a "Wheel of Shame" to encourage people to use their project management system called 5PM. Punishments have included (links are to short videos):
- Jacky working the corner (no, not like that) while holding up a sign that said "Honk if you love 5PM until she got a honk. (She managed that in about 10 seconds. Because she is a professional.)
- Ashley reciting an original poem about 5PM during huddle.
- Joe participating in huddle fully mummified (and quite dizzy from being spun around while wrapping).
- Bobby singing all of his huddle answers. (Mr. Stark has a little vibrato in him, it turns out.)
- Carlton taking a smoked oyster & clam juice shooter.
Tripled Usage -- notes Ashley Akin, Senior Content Strategist, in her blog "The first week we implemented this system our 5PM usage tripled and our mistakes diminished by some equally ridiculous percentage (we weren't keeping track of mistakes before, but we know we were in failing territory). Making the process accountability-driven, yet fun and communal, made us successful. So the next time your employees are having trouble making it work, don't reward them with donuts when they deliver; let them get creative and dole out the punishments to those who don't. Nothing renews a person's commitment to company protocol like eating a diaper full of oatmeal." Yuck - but effective!! Thanks for their Gazelles coach Andy Bailey for sharing.